Subject:
Title
Ranking of firms and agreement with Intrado Life & Safety, Inc. for 9-1-1 core services.
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Recommended Action:
Recommended Action
Approval of the ranking of firms and agreement with Intrado Life & Safety, Inc. (Intrado) for 9-1-1 core services.
• This contract provides for public emergency communications services via the Next Generation 9-1-1 (NG9-1-1) network at the Public Safety Complex. NG9-1-1 enables the public to make voice and text emergency calls from any communications device via Internet Protocol-based networks as well as enhancing accessibility to those with hearing and sight problems.
• This contract provides 9-1-1 Communications Centers with Next Generation Core Services and Emergency Services IP Network services. It includes a robust Management Information System and optional Disaster Recovery solution.
• This contract is effective for a period of five years from issuance of notice to proceed, with a total not-to-exceed contract value of $5,139,900.00. There is provision for one five-year extension.
• This contract replaces the current contract currently held by Intrado, with a decrease of $410,100.00 or 7.38%.
• Five firms submitted proposals; Intrado was evaluated as the highest-ranked firm and is recommended for award by the Safety and Emergency Services, Regional 9-1-1 Department.
• Funding for this contract is budgeted in the Fiscal Year 2024 Adopted budget within the Emergency Communications E911 System Special Revenue Fund. Funding for future years will be requested in future budgets.
Contract 23-0568-RFP in the total not to exceed amount of $5,139,900.00, effective for five years; Authorize the Chairman to sign and Clerk of the Circuit Court to attest.
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Strategic Plan:
Ensure Public Health, Safety, and Welfare
2.1 Provide planning, coordination, prevention, and protective services to ensure a safe and secure community.
Deliver First Class Services to the Public and Our Customers
5.2 Be responsible stewards of the public’s resources.
5.3 Ensure effective and efficient delivery of county services and support
5.4 Strive to exceed customer expectations
Summary:
Summary
This contract provides for public emergency communications services via the Next Generation 9-1-1 (NG9-1-1) network at the Public Safety Complex. NG9-1-1 enables the public to make voice and text emergency calls from any communications device via Internet Protocol-based networks as well as enhancing accessibility to those with hearing and sight problems.
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Background Information:
The Purchasing Division on behalf of the Department of Safety and Emergency Services, released a Request for Proposal (RFP) for the above referenced services resulting in five (5) submittals. Ranking of firms was determined by the evaluation committee on July 12, 2023, with final negotiation of the agreement concluding on December 19, 2023.
Pinellas County currently relies on Intrado’s A911 service for 911 call delivery throughout the County. A total of 531,858 calls were received over the last 12-month period. All 911 calls are taken by the County Primary Public Safety Answering Point (PSAP). Of those calls, the following were transferred to secondary PSAPs:
• Clearwater PD - 24,934
• Largo PD -15,069
• Pinellas Park PD - 10,327
• St Petersburg PD - 46,175
• Tarpon Springs PD -2,947
• SunStar - 703
Fiscal Impact:
Five (5) year expenditure not to exceed: $5,139,900.00.
The annual cost of $1,027,980.00 is included in the FY25 budget request within the Emergency Communications E911 System Special Revenue Fund (1025), and will be requested during the budget process for subsequent fiscal years.
Staff Member Responsible:
Jim Fogarty, Director, Safety and Emergency Services
Merry Celeste, Division Director, Purchasing & Risk, Administrative Services
Joe Lauro, Director, Administrative Services
Partners:
Clearwater Police Department
Largo Police Department
Pinellas Park Police Department
St. Petersburg Police Department
Tarpon Springs Police Department
Sunstar EMS
Attachments:
Agreement
Ranking of Firms