Subject:
Title
Third Amendment with Unify, Inc. for Voice Over Internet Protocol telephone equipment and maintenance services.
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Recommended Action:
Recommended Action
Approval of the Third Amendment with Unify, Inc. for Voice Over Internet Protocol (VOIP) telephone equipment and maintenance services, as requested by the Business Technology Services Department.
• This contract provides a mechanism to upgrade, maintain and manage the County’s enterprise-wide VOIP telecommunications equipment and services.
• The Third Amendment extends the contract an additional thirty-six months with an increase of $1,026,617.07.
• Software and support pricing for year one of the renewal increases an average of 4.9% and is held flat for years two and three.
• Funding for $1,026,617.07 is included in the Fiscal Year 2026 Adopted Budget within the BTS Infrastructure - Telephone Tier 2 operating budget. Funding for future years is dependent on approval in the annual County Operating Budget.
Contract No. 190-0127-SS increase in the amount of $1,026,617.07, for a revised total not to exceed amount of $5,431,747.07, through June 30, 2029; Authorize the Chairman to sign and the Clerk of the Circuit Court to attest.
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Strategic Priorities:
Smart Service Delivery
4.3 Achieve efficiency of service delivery through technology.
Summary:
Summary
The Third Amendment extends the contract an additional thirty-six (36) months, with an increase for the extension, and allows for continuation of the County’s VOIP telephone system and maintenance services.
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Background Information:
The initial five-year agreement with Atos IT Solutions and Services Inc. was approved by the BOCC on April 21, 2020. The First Amendment to acknowledge the corporate acquisition by Unify Inc. was approved by the County Administrator on January 9, 2024. On January 27, 2025, the Director of Purchasing approved the Second Amendment to exercise a twelve-month extension to June 30, 2026.
Fiscal Impact:
Current approval amount: $4,405,130.00
Third Amendment: $1,026,617.07
Revised approval amount: $5,431,747.07
Funding is derived from existing BTS operating budget appropriations, and this agreement is fully aligned with the FY26 adopted budget and the FY27 budget request.
Staff Member Responsible:
Jeff Rohrs, Chief Information Officer, Business Technology Services
Merry Celeste, Purchasing Division Director, Office of Management and Budget
Chris Rose, Director, Office of Management and Budget
Partners:
N/A
Attachments:
Third Amendment