Subject:
Title
Agreement with Priority Dispatch Corp. for Safety and Emergency Services to provide Quality Performance and Assurance services.
label
Recommended Action:
Recommended Action
Approval and execution by the County Administrator of the Agreement with Priority Dispatch Corp for Quality Performance Review products, training, certification, licenses, and service and support.
• This agreement replaces three (3) separate contracts and provides for continued performance review, training, and certification of Safety and Emergency Services staff.
• The contract is for a period of 3 years with a total not to exceed contract amount of $552,528.00.
• Funding for the $173,464.00 for year 1 is included in the FY26 Adopted Budget for the Safety and Emergency Services Department within the Emergency Communications E911 Systems Special Revenue Fund. Funding for future years is dependent on approval in the annual County Operating Budget.
Contract No. 25-0172-N in the total not to exceed amount of $552,528.00 for a 3-year term.Body
Strategic Priorities:
Deliver First Class Services to the Public and Our Customers
5.2 Be responsible stewards of the public’s resources
Summary:
This agreement provides Quality Performance review products, training, certification, and licenses, as well as service and support for Safety and Emergency Services staff.
Background/Explanation:
The purpose of the Agreement is to combine all services into one (1) contract. This Agreement will replace three (3) separate contracts for Priority Dispatch QPR, Priority Dispatch ProQA Support and Maintenance, and IAED Training. Having all services on one contract will eliminate conflicting start and end dates.
Fiscal Impact:
Year 1 $173,464.00
Year 2 $184,576.00
Year 3 $194,488.00
Total not to exceed: $552,528.00
Funding for this Agreement will come from the Safety & Emergency Services FY26 adopted budget within the Emergency Communications E911 Systems Special Revenue Fund.
Delegated Authority:
Authority for the County Administrator to sign this Agreement is granted under Code Section 2-62 (a)(1).
Staff Member Responsible:
Jim Fogarty, Director, Safety & Emergency Services
Merry Celeste, Purchasing Division Director, Office of Management & Budget
Chris Rose, Director, Office of Management & Budget
Partners:
N/A
Attachments:
Agreement